This is a bootable USB and works by erasing and resetting your password allowing you to access Windows user accounts, including the Administrator account. Even if your PC has a PIN set-up no problem. 32-bit and 64-bit support allows this device to boot from almost any PC or laptop. Detailed printed instructions are included. The USB contains a detailed FAQ and is supported by an online knowledgebase that should address most issues you could potentially encounter. Important: This product will not work on Bitlocker encrypted PC's unless you know the Bitlocker encryption key. This is different from the Windows login password. Bitlocker is a hard-drive encryption program that comes pre-installed on some PC's to protect sensitive data. Some examples are corporate PC's, doctor's offices, etc. To check if your computer has Bitlocker installed, contact the manufacturer of your PC.